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| Ocala | | We offer an optional Digital Personal Video | | After I make my purchase, how do I activate my |
| Grass Valley | | Recorder! PVR records 35 hours of your favorite | | programming? Instructions for ordering your DISH |
| Ripley | | shows without tapes! ZAP Commercials! | | Network programming will be sent with your system. |
| Iselin | | PAUSE/REWIND/REPLAY Live TV! | | You will call DISH Network's toll-free number (24 |
| Longview | | | | hours a day) after your installation is completed. |
| San Clemente | | Our programming stands out as giving customers | | |
| Redmond | | more of their favorite choices for less money than | | How do I get my local networks? Local Networks are |
| Boise | | cable or our competitors. Most consumers will save a | | available to anyone who has a qualifying ZIP code |
| Amsterdam | | lot of money over cable for comparable | | under the SHVA ruling. A new law went into effect |
| Burlingame | | programming. | | November 24, 1999 which now allows satellite |
| Hartsville | | | | companies to carry locals into local markets on a |
| Fullerton | | We strive to make satellite programming as | | broader scale. |
| Holland | | affordable as possible. One way to achieve this is to | | |
| Rock Hill | | provide stations in packages, rather than mostly a la | | Why does a phone line connect to the receiver? The |
| Waterloo | | carte. To prevent us from having to raise prices, no | | primary reason why the receiver(s) connect to the |
| High Point | | substitutions are allowed. | | phone line is to ensure your ability to purchase |
| Poland | | | | Pay-Per-View movies and events. |
| Pembroke Pines | | There are 2 differences between Dolby Surround and | | |
| Pittsfield | | Dolby Digital. First, Dolby Surround only has 4 | | DishPro is the latest DISH Network entry-level satellite |
| Trumbull | | channels; Dolby Digital has 5.1 channels. In addition, | | receiver. It features a sleek low-profile design and |
| Universal City | | AC-3 includes a Phase Delay which gives you the | | offers interactive capabilities to enhance the |
| Cambridge | | illusion of a sound reflection which is either closer or | | television experience. |
| Eugene | | further from you than the actual speaker and gives | | |
| Stafford | | you a more realistic sound profile. | | How does the installation work; do you install |
| Columbus | | | | nationwide? All of our installations are done through |
| Walnut Creek | | There are plans available for up to 6 rooms! A Dish | | the DISH Installation Network, a division of DISH |
| West Palm Beach | | Network Installer will come to your home and install a | | Network. Since their network is nationwide, we are |
| Iselin | | new system for FREE! | | able to offer you a professional installation anywhere |
| Longview | | | | in the US, including Hawaii, with one exception being |
| Austin | | Our dish antenna sizes are 18" or 20" and comply | | Alaska, which requires self-installation. |
| New Bedford | | with the Satellite Consumer Bill of Rights, a regulation | | |
| Reno | | released by the FCC on August 6, 1996. This | | What are the programming charges for a second |
| Fountain Hills | | regulation PREEMPTS area zoning ordinances and | | receiver? There is no programming fee for your 2nd, |
| Mequon | | Homeowners Association covenants and restrictions | | 3rd, 4th, 5th or 6th receivers? There is, however, a |
| Gainesville | | on DBS dish antennas. | | nominal monthly second receiver Access Fee. |
