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| Albany | | If you are not sure of which packages you desire, | | After I make my purchase, how do I activate my |
| Dayton | | you can simply choose the basic programming | | programming? Instructions for ordering your DISH |
| Bartlett | | package for now. You'll then have time to consider | | Network programming will be sent with your system. |
| Haines City | | your options. Just keep in mind that you will have to | | You will call DISH Network's toll-free number (24 |
| Driggs | | decide before the installer comes to your home. Your | | hours a day) after your installation is completed. |
| Corona | | installer will activate the programming you desire | | |
| Forest Park | | when he is in your home. | | All of our systems are new and fresh from the factory |
| Petaluma | | | | with full warranty, one year parts and labor. |
| Paris | | We strive to make satellite programming as | | |
| Frankfort | | affordable as possible. One way to achieve this is to | | I have DIRECTV now, but I want your service. How |
| Winter Haven | | provide stations in packages, rather than mostly a la | | do I do that? You would need to purchase a DISH |
| Oakdale | | carte. To prevent us from having to raise prices, no | | Network system. DISH Network and DirecTV |
| Davenport | | substitutions are allowed. | | receivers feature different architecture. |
| Oakland | | | | |
| Galesburg | | Our dish antenna sizes are 18" or 20" and comply | | What are the programming charges for a second |
| Pittsburgh | | with the Satellite Consumer Bill of Rights, a regulation | | receiver? There is no programming fee for your 2nd, |
| Grants Pass | | released by the FCC on August 6, 1996. This | | 3rd, 4th, 5th or 6th receivers? There is, however, a |
| Glen Cove | | regulation PREEMPTS area zoning ordinances and | | nominal monthly second receiver Access Fee. |
| Roanoke | | Homeowners Association covenants and restrictions | | |
| Shelby | | on DBS dish antennas. | | Why does a phone line connect to the receiver? The |
| Kalamazoo | | | | primary reason why the receiver(s) connect to the |
| Manitou Springs | | There are over 256 channels of digital quality | | phone line is to ensure your ability to purchase |
| Albany | | available. | | Pay-Per-View movies and events. |
| Berlin | | | | |
| Jefferson City | | Our programming stands out as giving customers | | How do I get my local networks? Local Networks are |
| Dayton | | more of their favorite choices for less money than | | available to anyone who has a qualifying ZIP code |
| Portsmouth | | cable or our competitors. Most consumers will save a | | under the SHVA ruling. A new law went into effect |
| Haines City | | lot of money over cable for comparable | | November 24, 1999 which now allows satellite |
| Driggs | | programming. | | companies to carry locals into local markets on a |
| Corona | | | | broader scale. |
| Cullman | | We offer an optional Digital Personal Video | | |
| Wayne | | Recorder! PVR records 35 hours of your favorite | | Watch 100% Digital programming on up to two TVs |
| La Plata | | shows without tapes! ZAP Commercials! | | and get FREE Basic Installation when you purchase |
| Columbia | | PAUSE/REWIND/REPLAY Live TV! | | two satellite TV receivers for FREE and commit to 12 |
| Spring Hill | | | | months of programming. |
| The Woodlands | | DISH Network broadcasts as many as 23 NFL | | |
| Longview | | preseason, regular season and post-season playoff | | How does the installation work; do you install |
| Petaluma | | games without having to purchase a costly season | | nationwide? All of our installations are done through |
| Los Angeles | | package subscription! | | the DISH Installation Network, a division of DISH |
| Frankfort | | | | Network. Since their network is nationwide, we are |
| Seymour | | | | able to offer you a professional installation anywhere |
| Oakdale | | | | in the US, including Hawaii, with one exception being |
| Revere | | | | Alaska, which requires self-installation. |